Alex
- Total activity 19
- Last activity
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Activity overview
Latest activity by Alex-
Alex created an article,
How to Submit a Support Ticket
If you're experiencing issues or have questions that require assistance, submitting a support ticket is a straightforward way to get the help you need. Here's how to create a ticket through our cus...
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Alex created an article,
Quick Guide to Requesting a Refund
Not satisfied with your recent clothing purchase? Follow these steps to request a refund: Know the Return PolicyBefore anything else, check the store's return policy. Most retailers have specific...
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Alex created an article,
Initiating a Return
Not the right size? Don't worry! Returns are free and easy within 30 days. You can simply initiate a return by leveraging our chat bot Tyrion and creating a return request. After getting your tic...
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Alex created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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Alex created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
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Alex created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
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Alex created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more
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Alex created a post,
I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...
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Alex created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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Alex created an article,
Welcome to your Help Center!
You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...